FAQ
Frequently asked questions about the Fidget Seat
Product
Who is the Fidget Seat for?
The Fidget Seat is designed for elementary-age kids who have a hard time sitting still, which, honestly, is most kids. But it's especially powerful for:
Kids with ADHD
Sensory kids
High-energy kids
Kids who avoid the desk
More details can be found here: Who It's For
What is the recommended age/height range?
Age range: elementary-age, roughly 5-12 years old
Height range: 40-60" (101.6-152.4cm)
We've even had adults around 5' enjoy the Fidget Seat!
Are the cushions adjustable in height?
Yes!
The large heart cushion sits on a gas cylinder and has a range of 13.5-16.5" (34-42 cm)
The small heart (perch cushion) adjusts manually with a set pin and set screw with a range of 3-8" (7.6-20.3 cm).
Total range: 16.5 - 24.5" (42-62 cm)
Where are the Fidget Seats made?
The Fidget Seat is handmade by Ikaria Design Company, a certified B Corp and small family business, in Columbia, Missouri, in the heartland of the United States.
Read more about the folks behind the Fidget Seat here: About Us
Kids are so messy! How do I keep the Fidget Seat clean?
We chose Montage Vegan Leather by Ultrafabrics for just this reason! We wanted a fabric that was durable, free of toxins, and easy to clean.
Fidget Seat cleaning instructions:
Wipe up spills as soon as they occur
Clean with soap and water
Sanitize using disinfectants such as (1:5)
bleach/water solutionFor stubborn stains, wipe off with
Isopropyl alcohol as soon as possibleThoroughly rinse all solution residue with
clean waterAir dry
Read more about Montage Vegan Leather here: Montage by Ultrafabrics
Do you offer teacher/school discounts?
Yes! We offer discounts to educators for one-off purchases as well as bulk orders.
Please reach out to us here to discuss your options: Contact Us
Shipping & Returns
When will my Fidget Seat ship?
The Fidget Seat is handmade to order and ships within 4-6 weeks after purchase.
Bulk orders may take longer. Please reach out to us for an estimated ship date here: Contact Us
What is the return policy?
We accept returns for up to 90 days from the date of delivery.
If you find that the Fidget Seat is not the right fit for your kid, please let us know within 90 days of delivery. We will send you a return shipping label (within US) to be used on the original packaging material. Hang on to that box if you have space until you're confident you'll be keeping it!
Full details can be found here: Shipping & Returns
Do you ship internationally?
Yes!
If you don't see your country listed at checkout, please reach out to us! We would be happy to provide you with a shipping quote: Contact Us
Please note that any applicable duties/taxes are the customer's responsibility. We recommend contacting your local customs agency to get an estimate of any potential fees.
Per our Return Policy, we still offer full refunds within 90 days of purchase, however, the return shipping is the international customer's responsibility.
Can I expedite my order?
Possibly!
Expedited orders are not a guarantee, but it is sometimes possible to accommodate.
Just reach out to us - we're happy to discuss your options: Contact Us
Customer Support
How do I contact customer support?
Please email us at hello@thefidgetseat.com or submit a contact form here: Contact Us
We do not currently offer phone support, but we are always happy to schedule a phone call if necessary.
My child outgrew their Fidget Seat. Will you buy it back?
Yes!
We would love to buy back your Fidget Seat from you through our BuyBack Promise.
Based on the age and condition of your Fidget Seat, we will pay you 30-50% of your original purchase price (shipping not included).
If you would like to trade in your Fidget Seat for a Soul Seat, we can offer you store credit and an additional 10% to your BuyBack offer.
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